Have a complaint? Please use the form below.
We care about our community and we're listening.
We will do our best to handle complaints with respect and empathy in line with our Stakeholder Engagement Charter and Complaints Management Procedure.
Hydro Tasmania generally does not manage street power lines, poles or power outages. In Tasmania, these are managed by TasNetworks.
For Bass Strait Island customers, please continue by filling in the form below.
For enquiries or complaints regarding electricity billing, please contact your energy retailer, such as Aurora Energy.