Going solar
If you have decided on solar, you’ll need to use an accredited installer and understand our connection process.

Find out more here about the process for organising residential and commercial solar connections. 

Residential solar connections (up to 7.46 kW)

Buy your system from a reliable installer only. Find out who’s responsible for fixing any faults, understand the warranty and ask about after-sales service. Speak to other people who have used this installer.  

 

You will need a solar designer who is accredited by the Solar Accreditation Australia to make sure your system meets the needs of your site. The designer should visit your home to check the roof structure and other issues such as shading. Ask your designer to talk you through the basics and show you photos of their other installations. 

 

Your installer (who may also be the designer) will complete a solar application form with details about your new solar design. We will assess your application to make sure it meets the technical standards and requirements, which can take up to 10 business days. We will send confirmation as soon as we approve your application. 

 

After we have approved your residential solar application form, we’ll send you a connection agreement to sign and return. 

Once installed, your solar installer will submit the Electrical Works Request (EWR) and Certificate of Electrical Compliance (CEC).

 

Once we have your signed connection agreement, EWR and CEC documents, we will schedule work to fit a digital import–export meter at your premises. This usually only takes a few working days, but during extreme weather events or outages it may take longer. Your solar energy system starts working as soon as the meter is installed. 

A guide to solar energy and a list of accredited installers is available from Solar Accreditation Australia. For frequently asked questions, the residential solar application form and a residential solar checklist, download our solar information pack.

 

Commercial solar connections (greater than 7.46 kW)
Commercial solar installations are systems with capacity to generate more than 7.46 kW.  

Your solar installation must have automatic protection equipment to protect your plant and facilities against things like power surges and outages.

 

To make sure the network remains stable, all commercial solar installations must allow us to remotely disconnect and reconnect your solar from the network.

 

It is your responsibility to maintain your solar infrastructure in a safe operating condition, including all protective devices. 

 

Commercial solar connections (greater than 7.46 kW)

Your installer will complete a solar application form with details about your new solar design. We will assess the application to make sure it meets our technical standards and requirements.

 

Our assessment considers the impact that commercial solar connections will have on the distribution network and we will only approve applications if the installation does not affect network stability. We may charge you if we need to do extensive studies on the network impacts of your proposed system.

 

We may also need to check that the current infrastructure will be able to manage the extra generation. If we need to make upgrades, this will add extra time to the connection process, but we will try to do it as quickly as possible. We will charge you for the cost of upgrades.

 

We can’t guarantee that your application will be approved, as our primary responsibility is the safe operation of the distribution network. 

 

If we approve your solar installation, we’ll send you a connection and power purchase agreement to sign and return. For commercial solar installations, the feed-in tariff is set on a case-by-case basis. 

Your system must be installed by an installer accredited by Solar Accreditation Australia who also holds a Tasmanian Electrical Contractor’s Licence.  

 

Once installed, your solar installer will submit the Electrical Works Request (EWR) and Certificate of Electrical Compliance (CEC) to us.

 

Once we have your signed connection and power purchase agreement, and your EWR and CEC have been submitted, we’ll schedule work to install a digital import–export meter at your premises. This usually only takes a few working days, but during extreme weather events or outages it may take longer. Your solar energy system starts working as soon as the meter is installed. 

 

Important
Keep your inverter switched off until metering is complete

Your solar installer will install the inverter, which is the device that converts your generated solar power to feed it back into the grid. It is important that your inverter is switched off until your new meter has been installed. If you switch it on beforehand, you will be in breach of the connection and power purchase agreement and may forfeit the agreement. You can’t start earning the feed-in tariff until metering is complete.

For frequently asked questions, the commercial solar application form and solar checklist, download our solar installation pack.